The Luray Zoo, A Rescue Zoo (referred to as us or we) is a registered business and zoo in the state of Virginia and does not receiver government funding. We operate the website www.lurayzoo.com (the Website).

These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website.

These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 5, ‘Recurring Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

  1. The Donation Services
    We will use your donation at our discretion but within our stated objective of providing food and comfort to the animals at The Luray Zoo, A Rescue Zoo.
    All payments through the Website are to be made through PayPal and no PayPal account is required to make said payment using a payment card.
    Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our website. By confirming that you wish to proceed with your donation you authorize us to request funds from your credit or debit card or PayPal account.
  2. Unauthorised Card Use
    If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.
  3. Information From You
    Before we can process a donation you must provide us certain information such as: name, address, email that will then be used in the processing of your donation. It is your responsibility to ensure you have provided us with the correct information.
    When you submit your payment details, these details will be transferred to our payment provider, Paypal, and your payment data will be collected and processed securely by them. You should make sure that you are aware of Paypal’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.
    We won’t share your personal details with any other third party other than is set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.
  4. Refund Policy
    If you make an error in your donation please contact us either by email at donations@lurayzoo.com or by phone at: (540) 743-4113.
    or by mail at: Luray Zoo, A Rescue Zoo, 1087 Us Highway 211 West * Luray, VA   22835 within 14 days and a full refund will be made to you.
  5. Recurring Donations
    These Donation Payment Terms and Conditions will only apply to successive donations made through the Website where you have set up a recurring donation. When you set up a regular donation you will be scheduling a series of donations to be made at a monthly, quarterly or yearly date, that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.
    By confirming that you wish to proceed with a monthly donation you authorize our payment service provider PayPal to request funds from your credit or debit card on the day of each month that you set.
    To cancel your regular donation please contact us at donations@lurayzoo.com.
  6. General
    We reserve the right to amend these Donation Payment Terms and Conditions at any time.